Customer Support and Feedback for Ultimate To-Do List

Knowledge Base

  1. Backup and Restore 

    1. How do I export or import my data to/from another app?
    2. How do I recover / restore my data?
    3. The app says that the backup could not be completed because access to the SD card is blocked
    4. What can I do with the Backup and Restore Feature?
  2. Basics / Getting Started 

    1. How do I navigate through the app?
    2. I'm new to using a to-do list. How do I get started?
    3. How do I delete a folder, context, tag, goal, or location?
    4. How do I create a subtask?
    5. How do I rename a folder, context, tag, goal or location??
  3. Calendar Integration 

    1. What can I do with the calendar integration feature?
    2. Devices that are known to be incompatible with calendar integration
    3. How do I set up calendar integration?
    4. How do I use the calendar integration feature with multiple devices?
  4. Compatibility and Features 

    1. Can I synchronize my tasks with Microsoft Outlook?
    2. Does Ultimate To-Do List support the Getting Things Done (GTD) methodology?
    3. How can I sync my tasks with a desktop or laptop computer?
  5. Contacts Integration 

    1. How do I create a task from a contact?
    2. When viewing a task, the contact is listed as "Missing Contact".
    3. Will the contact information for tasks sync across multiple devices?
  6. Miscellaneous 

    1. Why am I seeing duplicate tasks?
    2. Some subtasks are missing from the list. How do I make them visible?
    3. How do I transfer my data from an old phone or tablet to a new phone or tablet?
    4. What issues will I have if I install the app on an SD card?
    5. What do the advanced due date options do?
  7. Purchasing / Licensing 

    1. I just bought a new phone or tablet. How can I install the app without purchasing again?
    2. I purchased a license on one of my devices, but it is not appearing on my other device.
    3. Google Play is asking me to buy the license again, even though I have already paid for it.
    4. I would like to install the app on both my tablet and my smartphone. Do I need to purchase 2 licenses?
    5. I performed a factory data reset ("hard reset") on my device. How can I reinstall the app without purchasing again?
  8. Reminders and Alarms 

    1. Reminders and alarms are not working. Why?
    2. Can I set up a daily reminder that occurs even if I don't complete the task?
    3. Can I set up a location reminder if I enter the task on Toodledo's web site?
    4. Can I set up a nagging reminder if I enter the task on Toodledo's web site?
    5. How do I enter a reminder in Toodledo that will sync with the app?
  9. Synchronization 

    1. Can I keep my tasks in sync across multiple devices, such as a phone and tablet?
    2. I entered a task in Ultimate To-Do List and it is not appearing online at Toodledo or Google
    3. I entered a task online in my Toodledo or Google account and it is not appearing in the app.
    4. I see a message saying that Toodledo wants me to sign in to my account again.
    5. I receive the message "Cannot connect to toodledo.com" when trying to sync
  10. Widgets 

    1. How do I resize the widget?
    2. The Ultimate To-Do List widgets are not listed when I try to add a new widget.
    3. Why is there only a 3x2 widget listed? I need a bigger one.
    4. I cannot find the widgets for entering a new task or starting voice mode.
  11. All articles 

    1. I just bought a new phone or tablet. How can I install the app without purchasing again?
    2. Reminders and alarms are not working. Why?
    3. Can I synchronize my tasks with Microsoft Outlook?
    4. How do I create a task from a contact?
    5. Can I keep my tasks in sync across multiple devices, such as a phone and tablet?
    67 articles 

Feedback and Knowledge Base