Customer Support and Feedback for Ultimate To-Do List

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Knowledge Base

  1. Backup and Restore 

    1. How do I export or import my data to/from another app?
    2. How do I recover / restore my data?
    3. The app says that the backup could not be completed because access to the SD card is blocked
    4. What can I do with the Backup and Restore Feature?
  2. Basics / Getting Started 

    1. How do I navigate through the app?
    2. I'm new to using a to-do list. How do I get started?
    3. How do I delete a folder, context, tag, goal, or location?
    4. How do I create a subtask?
    5. How do I rename a folder, context, tag, goal or location??
  3. Calendar Integration 

    1. What can I do with the calendar integration feature?
    2. Devices that are known to be incompatible with calendar integration
    3. How do I set up calendar integration?
    4. How do I use the calendar integration feature with multiple devices?
  4. Compatibility and Features 

    1. Can I synchronize my tasks with Microsoft Outlook?
    2. Does Ultimate To-Do List support the Getting Things Done (GTD) methodology?
    3. How can I sync my tasks with a desktop or laptop computer?
  5. Contacts Integration 

    1. How do I create a task from a contact?
    2. When viewing a task, the contact is listed as "Missing Contact".
    3. Will the contact information for tasks sync across multiple devices?
  6. Miscellaneous 

    1. Some subtasks are missing from the list. How do I make them visible?
    2. How do I transfer my data from an old phone or tablet to a new phone or tablet?
    3. What issues will I have if I install the app on an SD card?
    4. What do the advanced due date options do?
    5. Why does the app put extra text into the notes field of Google tasks?
  7. Purchasing / Licensing 

    1. I just bought a new phone or tablet. How can I install the app without purchasing again?
    2. I purchased a license on one of my devices, but it is not appearing on my other device.
    3. Google Play is asking me to buy the license again, even though I have already paid for it.
    4. I would like to install the app on both my tablet and my smartphone. Do I need to purchase 2 licenses?
    5. I performed a factory data reset ("hard reset") on my device. How can I reinstall the app without purchasing again?
  8. Reminders and Alarms 

    1. Reminders and alarms are not working. Why?
    2. Can I set up a daily reminder that occurs even if I don't complete the task?
    3. Can I set up a location reminder if I enter the task on Toodledo's web site?
    4. Can I set up a nagging reminder if I enter the task on Toodledo's web site?
    5. How do I enter a reminder in Toodledo that will sync with the app?
  9. Synchronization 

    1. Can I keep my tasks in sync across multiple devices, such as a phone and tablet?
    2. I entered a task in Ultimate To-Do List and it is not appearing online at Toodledo or Google
    3. I entered a task online in my Toodledo or Google account and it is not appearing in the app.
    4. I receive an error message saying "Your password was rejected by Toodledo"
    5. I receive the error message "App blocked by user" when trying to sync.
  10. Widgets 

    1. How do I resize the widget?
    2. The Ultimate To-Do List widgets are not listed when I try to add a new widget.
    3. Why is there only a 2x2 widget listed? I need a bigger one.
    4. I cannot find the widgets for entering a new task or starting voice mode.
  11. All articles 

    1. I just bought a new phone or tablet. How can I install the app without purchasing again?
    2. Reminders and alarms are not working. Why?
    3. Some subtasks are missing from the list. How do I make them visible?
    4. Can I synchronize my tasks with Microsoft Outlook?
    5. How do I create a task from a contact?
    63 articles 

Feedback and Knowledge Base