Backup should be on account basis.
I synchronized my todo list (~600 in the list).
Before reset my phone i did synchronize thinking, when i install & sync with same account, i'll get my list.
But, as lists are stored locally (not in account), i lost all my list.
There were very important to me :(
JayadevBS
shared this idea
The app actually does allow you to retrieve your tasks after a device reset by synchronizing with the same account as before. There are a few possible reasons why this didn’t work for you:
- The user ID and password were not entered correctly when setting up synchronization after the reset.
- The tasks were synchronizing with a different account. For example, the tasks were previously synchronizing with Toodledo but a Google account was chosen after the reset.
- You set up 2 accounts / task lists on your device. One was linked to an online account and the other was an unlinked account, and all of your tasks were stored on the unlinked account.
If you enabled the automatic backup and restore feature before the reset, your tasks may be stored on your SD card or media storage area. If so, you will be able to restore from the backup in the app’s settings area.
If you need any further assistance, we would be happy to help. For customer support issues such as this, you can contact us by opening a support ticket on this web site.